Note: The job is a remote job and is open to candidates in USA. UFP Site Built is a company that focuses on building strong partnerships with national retail customers. The National Account Manager is responsible for driving sales growth and expanding market share for pressure-treated wood products, while ensuring excellent communication and service with retail partners.

Responsibilities

• Serve as the primary point of contact for assigned national retail accounts, ensuring consistent communication, service, and execution
• Lead strategic growth initiatives for targeted product categories, with emphasis on pressure-treated wood and ProWood distribution items
• Develop and execute account-specific business plans to achieve revenue, profit, and volume targets
• Drive penetration of new products and services into existing retail accounts
• Participate in product line reviews, gathering competitive insights and market feedback to inform pricing, product development, and merchandising strategies
• Attend and lead meetings with national retail accounts to present opportunities, review performance, and strengthen partnerships
• Collaborate with National Service Managers, Regional Sales Managers, and Customer Service Representatives to address field requests and implement action plans
• Resolve customer issues promptly, ensuring high levels of satisfaction
• Foster relationships with National, Regional and Local Pro Sales Team
• Launch and manage new business programs, merchandising initiatives, and promotional campaigns with retail partners
• Ensure alignment between retail requirements and UFP operational capabilities
• Partner with marketing and product teams to design programs that enhance brand visibility and customer engagement
• Manage account assets, including inventory turnover, and aged inventory
• Prepare accurate and timely sales reports, forecasts, and account updates
• Monitor and analyze sales performance to identify trends, risks, and growth opportunities

Skills

• Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
• Minimum 3 years of customer-facing sales or account management experience, preferably in retail, manufacturing, or building materials
• Strong working knowledge of Microsoft Office (Excel, Word, Outlook)
• Exceptional communication, negotiation, and presentation skills
• Strong business acumen and ability to develop strategic account plans
• Proven ability to manage multiple priorities and meet deadlines
• Strong problem-solving skills and customer-first mindset
• Ability to travel as needed for account meetings and industry events
• Self-starter with strong organizational skills
• Highly motivated, goal-oriented, and results-driven
• Professional, collaborative, and adaptable
• Demonstrates a strong entrepreneurial spirit
• Responsible and trustworthy to work under little supervision
• Highly motivated and enthusiastic
• Good interpersonal skills and good communicator
• Team player and goal oriented
• Reliable and maintain good attendance
• Professional and respectful
• Able to pass a drug test
• Manufacturing and UFP product line experience preferred

Company Overview