Note: The job is a remote job and is open to candidates in USA. IDR, Inc. is seeking a Microsoft Dynamics Product Manager to support enterprise CRM transformation initiatives for one of their top clients in a 100% remote capacity. The role involves leading product discovery, translating stakeholder needs into structured requirements, and driving business process transformation aligned with CRM modernization goals.

Responsibilities

• Own product discovery and requirements gathering for Microsoft Dynamics 365 experiences across Customer Service, Sales, and Marketing modules
• Translate stakeholder conversations into structured requirements, user stories, and product deliverables for development and QA teams
• Drive business process transformation and organizational change aligned to CRM modernization goals
• Support enterprise CRM migrations, including the transition of multiple legacy systems into Microsoft Dynamics 365

Skills

• 4+ years of experience with Microsoft Dynamics 365, including Customer Service, Sales, and Marketing modules
• 3+ years of experience leveraging AI tools to improve product management processes and drive measurable productivity gains
• Experience using AI to generate business requirements, user stories, product visions, and other artifacts for development and QA teams
• Proven ability to translate stakeholder conversations into structured requirements and actionable product deliverables
• Experience supporting large-scale CRM migrations, including the transition of multiple legacy systems to Microsoft Dynamics 365

Benefits

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance

Company Overview

Company H1B Sponsorship