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REMOTE MEDICAL TRANSPORT DISPATCHER

Remote · Sri Lanka Full-time

Job Summary Join our dynamic team as a REMOTE MEDICAL TRANSPORT DISPATCHER, where you'll play a vital role in coordinating and managing medical transportation services across diverse regions. This energetic position requires a proactive approach to scheduling, communication, and logistics, ensuring timely and efficient transport for patients requiring medical assistance. As a key communicator between healthcare providers, transportation teams, and patients, you'll utilize dispatching tools to optimize routes and resources. Your attention to detail and analysis skills will help streamline operations while providing exceptional service in a fast-paced environment. This fully remote role offers flexibility, growth opportunities, and the chance to make a meaningful impact on patient care.

Responsibilities

  • Coordinate and dispatch medical transport requests promptly using transportation management systems and GPS technology
  • Communicate clearly with healthcare providers, drivers, patients, and other stakeholders via multi-line phone systems and phone etiquette standards
  • Monitor real-time vehicle locations using GIS (Geographic Information Systems) and GPS tools to ensure on-time arrivals and departures
  • Enter accurate data into systems
  • Optimize routes through transportation planning principles, considering factors like traffic, patient needs, and vehicle availability
  • Maintain detailed logs of dispatch activities, incidents, and statuses for compliance and reporting purposes Skills
  • Proficiency with mapping tools and phone use
  • Strong analysis skills to evaluate routes, schedules, and operational data for efficiency improvements
  • Excellent communication skills coupled with professional phone etiquette for interacting with diverse stakeholders
  • Fast typing skills for accurate data entry
  • Familiarity with multi-line phone systems This role is ideal for motivated individuals eager to contribute to life-saving services through efficient coordination. If you thrive in a fast-paced setting where your organizational skills make a difference every day—this is your opportunity! This is an On-Call schedule, you are scheduled to be On-Call for 12 hours per shift Pay $80.00 - $100.00 per day Work Location Remote Apply To This Job

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