Note: The job is a remote job and is open to candidates in USA. Kforce Inc is seeking a highly organized and detail-oriented Marketing Operations/Program Coordinator to support the execution of customer marketing programs. This role is focused on ensuring workflows run smoothly, maintaining accurate data, and coordinating inputs across various teams to keep programs moving forward efficiently.

Responsibilities

• Track timelines, deliverables, and dependencies across multiple concurrent workstreams
• Ensure program milestones are met and nothing falls through the cracks
• Coordinate inputs across marketing, sales, and customer-facing teams
• Document and standardize operational workflows to improve efficiency and scalability
• Identify areas of inefficiency and implement process improvements
• Maintain and update playbooks, process guides, and internal documentation
• Work across multiple platforms including project management tools, CRMs, and content systems
• Maintain accurate, up-to-date data across program trackers and internal databases
• Build dashboards and trackers to provide clear visibility into program status
• Support operational workflows for content production, including approvals, handoffs, and delivery tracking
• Manage campaign calendars and coordinate asset readiness across teams
• Maintain the customer reference and story pipeline, including tracking status and coordinating outreach
• Pull and organize data from relevant platforms to support program reporting
• Prepare inputs for stakeholder updates and performance reporting

Skills

• 3+ years of experience in marketing operations, program coordination, or a similar execution-focused role
• Strong organizational skills with the ability to manage multiple workstreams simultaneously
• Experience with project management and collaboration tools (e.g., Asana, Airtable, Notion, Google Workspace)
• Comfort using AI tools to enhance productivity and streamline workflows
• Clear, concise communicator with a proactive approach to status updates and issue flagging
• Experience supporting customer marketing, customer success, or reference programs
• Familiarity with CRM or customer advocacy platforms (e.g., Salesforce or similar tools)
• Hands-on experience using AI tools for workflow automation
• Exposure to reporting tools (e.g., Google Analytics or similar platforms)
• Experience working with external vendors or agencies

Benefits

• Comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees
• Salaried personnel receive paid time off
• Hourly employees are not eligible for paid time off unless required by law
• Hourly employees on a Service Contract Act project are eligible for paid sick leave

Company Overview

Company H1B Sponsorship