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[Remote] Market Insights Operations Contractor

Remote · United States Full-time

Note: The job is a remote job and is open to candidates in USA. k-ID is building the age aware internet to enhance technology access for kids and teens while ensuring compliance with global regulations. The Market Insights Operations Contractor will run the compliance-benchmarking engine, analyze data privacy practices in games and apps, and ensure timely and reliable testing results.

Responsibilities

  • Plan, manage, and execute testing cycles: Define games, jurisdictions, questions, and schedules; ensure rationale is documented and visible
  • Operate and refine third-party AI agentic testing platforms: Configure runs, refine agent instructions, review and classify outputs, and follow through with vendors
  • Conduct detailed Data QA: Review AI outputs, check and reconcile data, diagnose trends, cross-reference with client implementations, and resolve anomalies before escalation
  • Perform manual testing for scenarios not yet covered by agentic automation: Scope, run, and document manual tests according to repeatable SOPs
  • Maintain clear, explainable methodology, SOPs, and result documentation for stakeholders
  • Provide daily status and progress visibility during active cycles; ensure no backlog of QA or unresolved issues
  • Drive blockers to resolution, clearly logging reasons and responsible owners

Skills

  • Experience in managing and executing testing cycles
  • Ability to operate and refine third-party AI agentic testing platforms
  • Strong skills in conducting detailed Data QA
  • Experience in performing manual testing for scenarios not yet covered by automation
  • Ability to maintain clear, explainable methodology, SOPs, and result documentation
  • Strong communication skills to provide daily status and progress visibility
  • Ability to drive blockers to resolution and document reasons and responsible owners
  • Experience in compliance benchmarking or market intelligence
  • Familiarity with children's data privacy and online safety regulations
  • Experience in working with game-testing platforms

Company Overview

  • Helping developers and platforms deliver age-appropriate experiences for kids and teens and comply with complex youth regulations worldwide. It was founded in 2023, and is headquartered in Singapore, Central Region, SGP, with a workforce of 11-50 employees. Its website is https://k-id.com/.
  • Company H1B Sponsorship

  • k-ID has a track record of offering H1B sponsorships, with 2 in 2025. Please note that this does not guarantee sponsorship for this specific role.
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