Note: The job is a remote job and is open to candidates in USA. Jack Henry is a technology company focused on redefining financial services for community banks and credit unions. The Manager of Technical Product Management will oversee deposit product initiatives, lead a team of Business Analysts, and collaborate with financial institutions to enhance product features.

Responsibilities

• Directs, designs and implements a comprehensive product management strategy for a specific product or group of products from product definition and planning through production and release
• Creates and maintains the product vision/roadmap; directs those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through production and release
• Oversees the interaction with other internal organizations such as development, quality, marketing, etc. as the product(s) move to completion
• Ensures that products meet specifications and quality goals. Formulates and executes long-term plans for cost/profit control
• Manages accurate tracking of statistics of product adoption by customer base and translates feedback into enhancement recommendations
• Serves as a resource within the user community (e.g., focus groups, ESP, customer fact finding, etc.)
• Promotes use of new technologies and industry-leading trends to product management activities
• Reviews alpha and beta program definitions, and oversees execution
• Oversees a smooth turnover to implementation or support organizations that includes planning, training and hand off, and the rollout of marketing plans/campaigns
• Provides resources for standard demonstrations, occasional participation in customer demonstrations, and to internal sales
• Promotes investigation and application of new technologies and industry trends to product management activities
• May perform other job duties as assigned

Skills

• Minimum of 7 years of experience in business analysis, product management, or working within the SDLC
• Experience in deposit operations with strong understanding of banking workflows, compliance considerations, and operational processes
• Previous business leadership experience, including leading teams, projects, or cross-functional initiatives
• Exceptional presentation and communication skills, with the ability to translate complex technical concepts for both technical and non-technical audiences
• Ability to travel up to 25% for internal meetings, conferences, and customer engagements
• Experience working in or alongside software development or engineering teams
• Familiarity with Jack Henry products, especially SilverLake® or related Jack Henry systems
• Background in technical product management, system integrations, API-driven solutions, or platform-based products
• Experience developing roadmaps, writing requirements, and leading discovery sessions in Agile or hybrid environments
• Strong analytical mindset with the ability to make data-driven decisions and evaluate complex business needs
• Prior experience presenting to executives, facilitating customer discussions, or leading strategic product initiatives

Benefits

• Comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally

Company Overview