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[Remote] Manager of Operations

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. Pax8 is a fast-growing company focused on building the managed intelligence marketplace and empowering small businesses with smarter technology. They are seeking a Manager of Operations to lead operational excellence, manage high-performing teams, and drive impactful initiatives across the organization.

Responsibilities

  • Drive Operational Excellence — Oversee daily operations to ensure seamless delivery, strong performance metrics, and consistent execution across multiple workflows
  • Deliver Results at Scale — Manage competing priorities and resources to ensure teams are aligned and outcomes are delivered efficiently
  • Lead and Develop Talent — Inspire, coach, and grow a team of operations professionals through transparent leadership and meaningful development
  • Enhance Processes — Identify opportunities to optimize workflows, improve efficiency, and implement scalable solutions
  • Collaborate Cross-Functionally — Partner with teams across Sales, Marketing, Product, and beyond to deliver aligned, impactful initiatives
  • Enable Data-Driven Decisions — Monitor performance, provide insights, and ensure accountability across operational metrics
  • Maintain Compliance Excellence — Ensure processes meet internal standards and external requirements while staying audit-ready

Skills

  • Proven ability to lead teams, drive accountability, and support professional growth
  • Strong background in operational delivery, process improvement, and performance management
  • Demonstrated success working across multiple teams and aligning stakeholders to shared goals
  • Analytical mindset with the ability to identify challenges and implement practical, scalable solutions
  • Experience using operational and reporting tools to drive insights and efficiency
  • Familiarity with continuous improvement methodologies such as Lean or similar approaches
  • Excellent communication skills and the ability to influence at all levels

Benefits

  • Competitive compensation package
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Generous paid time off and holidays
  • Paid parental leave
  • Life and disability insurance
  • Employee assistance program
  • Professional development support and learning opportunities
  • Wellness initiatives and employee perks
  • Non-Commissioned Bonus Plans or Variable Commission
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • Employee Assistance Program
  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance
  • Flexible, Open Vacation
  • Paid Sick Time Off
  • Extended Leave for Life events
  • RTD Eco Pass (For local Colorado Employees)
  • Career Development Programs
  • Stock Option Eligibility
  • Employee-led Resource Groups

Company Overview

  • Pax8 is a cloud commerce marketplace company that specializes in cloud-based solutions. It was founded in 2012, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://pax8.com.
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