Note: The job is a remote job and is open to candidates in USA. Solutionreach, Inc. is a company focused on enhancing customer relationships through innovative solutions. They are seeking a Manager of Analytics to lead analytics execution and insight delivery across the revenue organization, partnering with leadership to define key metrics and translate data into actionable insights.

Responsibilities

• Building and owning reporting across the full customer lifecycle (acquisition, activation, onboarding, product adoption, churn, expansion, renewal)
• Defining and standardizing key metrics across Sales, Marketing, and Customer Success
• Translating business questions into structured analyses and clear, actionable recommendations
• Partnering with Customer Success leadership to strengthen visibility into retention, expansion, and customer health
• Proactively identifying trends, risks, and opportunities across the funnel and surfacing insights to leadership
• Managing and mentoring a Senior Sales Operations Analyst; setting priorities and ensuring high-quality output
• Driving alignment across teams by ensuring metrics are clearly defined, consistent, and adopted
• Partnering with Business Applications and Data teams to improve data quality, tracking, and reporting scalability
• Identifying opportunities to automate reporting and reduce manual work
• Initial focus will be on strengthening Customer Success and funnel visibility, with broader standardization across GTM over time

Skills

• 6+ years of experience in analytics, business operations, revenue operations, or a related data-driven function
• Experience supporting decision-making across Sales, Marketing, and/or Customer Success
• Prior experience managing or mentoring analysts (direct management experience preferred)
• Advanced Power BI experience (data modeling, DAX, performance optimization)
• Strong SQL skills and familiarity with data modeling and warehouse concepts (ETL/ELT, schemas, source of truth); experience with Big Query and Python is preferred
• Experience working with Salesforce and GTM systems; ability to partner cross-functionally with technical teams
• Strong business acumen with the ability to connect data insights to operational outcomes
• Excellent communication skills, with the ability to translate complex data into clear insights for non-technical stakeholders
• Takes ownership of outcomes, not just analysis
• Strong prioritization skills with a focus on high-impact work
• Comfortable operating in ambiguity and a fast-paced environment
• Effective at influencing cross-functional stakeholders
• Hands-on, proactive, and solutions-oriented
• Invested in developing others and raising the bar for team output
• SaaS industry experience is preferred
• Experience with Big Query and Python is preferred

Company Overview

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