Note: The job is a remote job and is open to candidates in USA. FIS Global is a leader in banking technology, seeking a Managed Service Change Analyst Specialist: Site Reliability Engineer (SRE) in Jacksonville, FL. The role focuses on ensuring the reliability and performance of mission-critical financial platforms while collaborating with cross-functional teams to drive enterprise-scale initiatives.

Responsibilities

• Drive enterprise-scale initiatives by ensuring reliability, scalability, and performance of mission critical systems while aligning technology solutions with strategic business objectives
• Ensure operational resilience and application stability through advanced change deployment, certification, performance optimization, and proactive incident management for multiple high-availability applications
• Act as a trusted advisor, leveraging deep expertise in FIS technologies and proprietary methodologies to influence client strategies and deliver transformative outcomes
• Utilize specialized knowledge of proprietary platforms and advanced toolsets to capture high-level requirements, design innovative solutions, and articulate technical specifications with precision
• Provide data-driven insights through advanced analytics, coordinating complex data extraction and interpretation across distributed systems
• Collaborate with cross-functional leaders, Project Managers, Architects, and Engineering teams to design and implement next-generation architectures, ensuring seamless integration and compliance with enterprise standards
• Champion quality assurance by leading functionality, integration, and user acceptance testing, while maintaining rigorous documentation of test cases and outcomes
• Apply cutting-edge technical expertise to deliver automation, scalability, and security across hybrid environments
• Lead initiatives that modernize enterprise ecosystems, enhance operational resilience, and enable continuous innovation through advanced automation, observability, and cloud-native strategies

Skills

• Bachelor's degree or foreign equivalent in Computer Engineering, Mechanical Engineering, or related field
• Five (5) years of progressively responsible experience in the job offered or a related occupation
• Applying SRE principles to optimize high-availability systems and automate operational workflows to ensure reliability, scalability, and performance of FIS applications including 'FIS Cleared Derivatives', 'ClearVision', and 'GMI'
• Analyzing capital markets including exchange traded derivatives (ETD), clearing workflows, margining, and risk management
• Deploying and managing Docker, Docker Swarm, and Kubernetes clusters in public and private clouds including Azure, AKS, AWS, and EKS
• Building CI/CD pipelines using Jenkins, Bitbucket, Harness, and GitOps
• Optimizing Oracle, MySQL, and PostgreSQL and NoSQL databases for performance and resilience
• Architecting end-to-end monitoring solutions with Prometheus, Grafana, Dynatrace, ELK, Loki, and Splunk and implementing proactive alerting and anomaly detection
• Applying chaos engineering with Harness CE and Keptn to validate system resilience
• Utilizing tooling including Java, Python, Shell scripting, container runtimes (containerD), and secrets management using HashiCorp Vault

Benefits

• Telecommuting and/or working from home may be permissible pursuant to company policies.

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