Note: The job is a remote job and is open to candidates in USA. Pelago is a leading specialty substance use care provider that is leveraging AI to enhance mental health services. The Licensed Clinician will ensure the quality and effectiveness of AI-assisted care delivery, working closely with various teams to translate clinical standards into product requirements and improve clinical outcomes.

Responsibilities

• Review AI-generated clinical interactions, flag quality issues, and provide feedback to support continuous improvement
• Monitor clinical safety indicators, including escalation accuracy, risk detection, and member outcomes
• Report on clinical quality trends and anomalies to cross-functional stakeholders
• Serve as the clinical voice in product development — translating clinical standards and evidence-based practice into product requirements
• Develop and maintain clinical guidelines and quality frameworks for AI-assisted care delivery
• Identify performance gaps and collaborate with the team to address them
• Support clinical escalation review processes and ensure appropriate care handoffs
• Stay current on clinical literature, regulatory guidance, and emerging best practices in AI-assisted behavioral health

Skills

• Active LPC or LCSW licensure in good standing (required)
• 3+ years of direct clinical experience in behavioral health; substance use disorder experience strongly valued
• Comfort with ambiguity and the ability to build structure in a fast-moving environment
• Strong written communication; able to translate clinical nuance for non-clinical audiences
• Genuine intellectual curiosity about AI and its role in care delivery
• Multistate licensure a plus; LPC compact licensure is a significant advantage
• Experience with annotation, quality review, or clinical supervision is a plus
• Familiarity with CBT, Motivational Interviewing, and/or brief interventions preferred
• Experience in digital health, telehealth, or AI-adjacent clinical roles
• Familiarity with outcome monitoring or clinical quality improvement programs
• Background in substance use disorder or mental health care
• Interest in shaping how AI-assisted clinical programs are built and scaled

Benefits

• Incentive bonus program
• Stock options
• Comprehensive benefits
• Incentive pay applicable to eligible roles
• Remote-first, flexible schedule
• Opportunity for growth as the Clinical AI function expands

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