Note: The job is a remote job and is open to candidates in USA. Mightier Legal is a dynamic force in the legal marketing industry, and they are seeking a full-time Legal Intake Specialist to join their team. This role involves acting as a liaison between accident victims and law firms, requiring strong sales-like skills and the ability to educate callers on their rights.

Responsibilities

• Handle high-volume inbound and outbound calls
• Explain the importance of legal representation to accident victims
• Use our proprietary call/lead tracking systems efficiently
• Maintain a high level of professionalism and customer service

Skills

• Excellent phone etiquette and communication skills
• 1+ years of experience in sales, customer service, or related field
• Working cell phone, computer, and internet connection
• Proficiency with computers and ability to learn new software quickly
• Strong persuasion and problem-solving skills
• Must live in one of the following states: TX, GA, FL, NC, or SC
• Knowledge of auto insurance processes
• Understanding of legal rights after car accidents
• Experience in a call center environment
• Experience making upwards of 100+ calls a day

Benefits

• Generous commission structure and performance bonuses
• 100% remote work environment
• Medical, dental, visions, and FSA benefits
• Paid Time Off and Sick Leave
• Chance to grow with a rapidly expanding company

Company Overview