Note: The job is a remote job and is open to candidates in USA. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They are seeking a Legal Consultant to support law firms and legal departments in adopting their platform and AI capabilities, focusing on training and client engagement. This role offers a development opportunity for individuals early in their legal technology or operations career, with a clear path to advancement.

Responsibilities

• Support Senior Legal Consultants and Legal Innovation Partners in delivering client adoption programs, training sessions, and change management initiatives
• Facilitate training webinars, onboarding sessions, and workflow workshops for client users at law firms and legal departments
• Assist in developing training content, adoption guides, workflow documentation, and enablement resources
• Monitor client adoption metrics and engagement data, preparing reports and identifying trends for the supervising LIC or LIP
• Respond to client enablement inquiries, coordinating with Legal Innovation Partners and the technical team to ensure issues are addressed promptly
• Develop a deep working knowledge of the NetDocuments platform, AI features, and integration ecosystem — becoming a trusted resource for clients navigating day-to-day platform questions
• Support the development and maintenance of internal LIC team playbooks, knowledge base articles, and enablement templates
• Build relationships with client legal technology and operations contacts, contributing to a positive and productive ongoing engagement
• Other duties as assigned

Skills

• 2+ years of experience in legal operations, legal technology, legal consulting, or a related field — or a JD with meaningful interest in legal technology and a desire to move into a non-traditional legal career
• Working knowledge of AI tools and their practical business applications mainly pertaining to legal uses and workflows
• Basic familiarity with law firm or in-house legal department operations — you understand the environment your clients work in, even if you are still building deep expertise
• Strong communication skills — written and verbal. You can facilitate a meeting, write a clear follow-up email, and present a training deck without stage fright
• Organized and detail-oriented — you manage multiple workstreams simultaneously and follow through on commitments reliably
• Curiosity about legal AI and technology — you are the kind of person who reads about what is happening in legal tech and gets excited about its implications
• Collaborative and coachable — you take feedback well, ask good questions, and are invested in your own development
• Experience with LegalTech platforms, document management systems, or Microsoft 365
• Ability to travel up to 10% to client sites and team events

Benefits

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10paid holidays
• Monthly contributions forlife activities &wellness
• Access to LinkedIn learning with monthly dedicated time to explore

Company Overview