Note: The job is a remote job and is open to candidates in USA. GXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions. As the Lead Project Manager, Operations, you will support internal and external projects, manage project programs, and drive process improvements to enhance operational efficiency.

Responsibilities

• Create and manage cohesive project programs and plans with identifiable critical paths, task dependencies, risk/issue mitigation processes and major milestones
• Work with business leaders to identify and scope areas of opportunity to create and implement process improvements
• Develop customer presentations that illustrate solution components and value propositions
• Provide value propositions by identifying opportunities through rigorous data collection and analysis
• Contribute to the creation of standard operating procedures
• Energize customer onboarding and implementation for new business and navigate internal operations
• Document requirements for new projects, including current state, future state and gap analysis
• Provide analytical, troubleshooting, training or escalation support for new startup initiatives or projects
• Monitor completed projects to analyze the health of the account, review KPIs, review operational assumptions vs. planned, etc
• Participate in meetings with Operations Support team to ensure coordination across multiple technical and operational initiatives
• Provide project management expertise and coach junior project managers

Skills

• Bachelor's degree or equivalent related work or military experience
• 4 years of experience in project management creating and deploying processes and procedures within the Supply Chain or Logistics industry
• Experience leading cross functional teams
• Experience with Microsoft Office (Word, Excel, and PowerPoint)
• Master's degree
• 6 years of related experience
• Project Management Institute (PMI) PMP Certification preferred or obtainable within 1 year of start date
• Availability to travel up to 20% of the time
• Smartsheet experience or working knowledge
• Engineering experience
• Solid understanding of professional services economics, and experience with change management processes
• Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Benefits

• Competitive compensation
• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability

Company Overview