Note: The job is a remote job and is open to candidates in USA. Cleo is a fintech company on a mission to transform humanity's relationship with money through innovative technology. The Lead Product Manager will collaborate with cross-functional teams to drive product strategy, focusing on user data and enhancing customer engagement through machine learning and intuitive design.

Responsibilities

• Leading the product strategy for Cleo’s product experiences
• Collaborating closely with ML engineers, data scientists and analysts to launch key new products with a global focus
• Defining and track success metrics related to customer engagement, retention, and financial well-being
• Prioritising high-impact opportunities and ruthlessly focus your squad on what matters most
• Translating complex data capabilities (e.g. LLMs and ML models) into intuitive user experiences
• Ensuring your squad is aligned and involved in product direction and key decisions
• Continuously iterating on the product based on user insights, data, and testing outcomes

Skills

• Extensive product management experience, building highly technical products
• Experience working with machine learning modelling, Credit Risk or data science-driven features
• Proficiency in systems thinking - you will be able to work directly with developers and tech leads on a daily basis
• Strong prioritisation skills with the ability to focus your team on impactful work
• Collaborative and inclusive leadership style with a track record of empowering cross-functional teams
• Ability to clearly communicate product decisions and trade-offs to stakeholders
• Creativity in approaching product challenges and rethinking how people manage their finances
• High energy and ownership mindset with a focus on driving measurable outcomes
• Passion for building tools that improve users' financial lives through engaging, meaningful conversations

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid.
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 15 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• 401k matching
• Medical Insurance, Dental and Vision care
• Generous Parental Leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill

Company Overview

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