Note: The job is a remote job and is open to candidates in USA. Lumen is a trusted network provider in the AI-powered world, connecting various entities through its expansive fiber network. As a Lead Operations Engineer, you will apply advanced engineering principles to solve complex network issues and lead innovative processes and applications for the public sector.

Responsibilities

• SDWAN Experience
• Leads the development, evaluation and implementation of new and innovative principles, processes and applications
• Exercises considerable latitude in decision-making under limited consultative direction toward predetermined long-range targets
• Analyzes complex local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices
• Resolves difficult interoperability problems to obtain operation across all platforms
• Configures systems to user environments
• Supports acquisition and implementation of hardware and software as well as subcontractor services
• Regarded as subject matter expert in applied research, development, and design of new products
• Acts as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutions
• May act as a technical project leader or provide work leadership for lower level employees
• Excludes those with full supervisory responsibilities
• Requires limited direction and guidance with most tasks
• GSA Clearance eligibility

Skills

• Bachelor's degree with 8+ years of experience or commensurate work skills experience
• Solid interpersonal skills & a demonstrated ability to work collaboratively with a team
• Must maintain the ability to self-manage assigned job role responsibilities to achieve desired performance results
• Candidate must possess solid written & verbal communication skills. Demonstrates prior experience interacting with customers
• Candidate demonstrates experience in the use of personal computers, including Microsoft Word, Excel, and Outlook
• Proficiency with presentations to technical and non-technical audiences; must be able to translate technical terms and concepts to non-technical entities
• Ability to effectively prioritize and execute multiple tasks in a rapidly changing work environment
• Flexible work hours scheduled around 3:00pm-11:30pm (Monday-Friday) and on-call accessibility on rotation
• SDWAN Experience
• Leads the development, evaluation and implementation of new and innovative principles, processes and applications
• Exercises considerable latitude in decision-making under limited consultative direction toward predetermined long-range targets
• Analyzes complex local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices
• Resolves difficult interoperability problems to obtain operation across all platforms
• Configures systems to user environments
• Supports acquisition and implementation of hardware and software as well as subcontractor services
• Regarded as subject matter expert in applied research, development, and design of new products
• Acts as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutions
• May act as a technical project leader or provide work leadership for lower level employees
• Excludes those with full supervisory responsibilities
• Requires limited direction and guidance with most tasks
• GSA Clearance eligibility
• Master's degree with 6+ years of experience

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
• We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

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