Note: The job is a remote job and is open to candidates in USA. TEKsystems is a healthcare technology company that helps independent primary care practices succeed in value-based care. They are seeking an IT Operations Engineer II to manage and integrate enterprise AI tools, ensuring they are properly configured, secured, and operationally managed within the organization.

Responsibilities

• Operationally manage and administer enterprise AI tools including Claude Code, Claude Cowork, and Gemini Enterprise as they are onboarded into the organization. (30% of time)
• Build and maintain the connectors and integration layers that tie AI tools into existing IT systems, workflows, and data sources. (20% of time)
• Ensure AI tools are properly configured, secured, and governed in alignment with data security, NIST, and healthcare compliance requirements. (20% of time)
• Monitor system health and operational performance of AI tools and integration layers; support incident response and troubleshooting when issues arise. (20% of time)
• Develop and maintain SOPs, documentation, and disaster recovery strategies for AI-integrated toolsets. (10% of time)

Skills

• 2+ years in IT Operations, SysAdmin, or DevOps with a genuine track record of managing enterprise tools and systems in a production environment
• Hands-on experience operationally managing or administering enterprise AI tools such as Claude Code, Gemini Enterprise, Microsoft Copilot, or similar platforms
• Experience building or managing connectors and integrations between enterprise IT tools and AI systems
• Strong understanding of data security, governance, and compliance implications when connecting IT systems to AI agents
• Python and/or API experience for building automated workflows and integrations
• Direct experience with Claude Code, Claude Cowork, or Gemini Enterprise in a production environment
• Experience with iPaaS platforms such as Workato, Tray.io, or Okta Workflows
• Knowledge of Datadog or similar observability tools for monitoring AI tool performance
• Understanding of SOX, SOC II, or NIST compliance frameworks in an IT operations context
• Experience with LangChain or similar AI orchestration frameworks
• PowerShell scripting for automation and workflow management

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan 6 Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Overview