Note: The job is a remote job and is open to candidates in USA. Forerunner is seeking an IT Consultant to help scale and modernize their internal and customer-facing IT operations. This role focuses on automating manual IT processes, supporting compliance, and leveraging AI tools to improve efficiency while maintaining security.

Responsibilities

• Provision, manage, and deprovision user accounts across systems (Google Workspace, SaaS tools, etc.)
• Handle day-to-day incoming IT support requests
• Identify manual, repetitive IT workflows and design automated solutions
• Build and maintain scripts, integrations, or workflows to streamline IT operations
• Improve onboarding/offboarding processes for speed, accuracy, and auditability
• Support SOC 2 controls, audits, and ongoing compliance processes
• Maintain and improve IT policies, procedures, and documentation
• Partner with engineering teams to enforce good security practices including access controls and least-privilege principles
• Respond to customer IT/security questionnaires (including government entities)
• Ensure systems and processes meet requirements for public-sector customers
• Provide documentation and evidence required by customer IT departments
• Support security reviews and vendor onboarding processes
• Act as a liaison between internal technical teams and external compliance stakeholders
• Identify opportunities to leverage AI tools to improve IT workflows and documentation
• Establish and enforce guidelines for safe and compliant AI usage (data handling, access control, privacy)
• Evaluate AI tools with a clear understanding of risks, limitations, and appropriate use cases

Skills

• 3–7+ years of experience in IT operations, IT consulting, or systems administration
• Hands-on experience with identity and access management (IAM) and SaaS provisioning
• Familiarity with SOC 2 controls, audits, and security best practices
• Experience supporting compliance requirements for enterprise or public-sector customers
• Strong scripting or automation skills (e.g., Python, Bash, or no-code/low-code tools)
• Ability to create clear, audit-ready documentation
• Experience working in a high-growth startup (Series A–C)
• Familiarity with tools such as Google Workspace, MDM, Vanta, and cloud infrastructure like AWS, GCP etc
• Experience responding to security questionnaires (RFPs, vendor risk assessments) and flags
• Exposure to frameworks beyond SOC 2 (e.g. NIST, FedRAMP, CJIS, GDPR)
• Experience implementing or governing AI tools in a business environment

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