Note: The job is a remote job and is open to candidates in USA. Tier4 Group is seeking an experienced Professional Business Architect/Analyst to design, maintain, and optimize the organization’s application architecture. The role involves evaluating architectural changes, identifying technology needs, and developing application solutions that align with organizational requirements.

Responsibilities

• Optimizes application usage and workflow efficiency by integrating key systems
• Assigned areas include but are not limited to Resolute professional billing, claims, and remittance. Serves as a solution expert for upgrades and services for reported issues or for assigned projects
• Maintains, updates, designs, and develops assigned applications by translating organizational needs
• Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications
• Educates and develops Application Analysts, Application Consultants, and other team members
• Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications
• Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required
• Creates and maintains detailed technical documentation for assigned systems
• Identifies and escalates production-critical issues to appropriate IT personnel
• Uses ticketing system to log and monitor tickets
• Participates in projects as deemed appropriate by management
• Evaluates and corrects issues involving configuration of applications
• Participates in Disaster Recovery planning, implementation, and testing

Skills

• Bachelor's degree in Business, Technology, Healthcare, or related field with 5+ years of relevant IT or Healthcare experience OR currently enrolled and within one year of completion with 5+ years of experience OR High School Diploma/GED with 11+ years of relevant experience
• Professional Billing certification required
• Minimum of 5 years of relevant IT/clinical experience required. Prefer 7 or more years of experience in assigned areas
• Must have the ability to work nights and weekends as needed to support the business (very low call volume)
• Expected Reimbursement OR Charge Router certification preferred, but not required

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