Note: The job is a remote job and is open to candidates in USA. American First Finance is a subsidiary of FirstCash Holdings, Inc., a leading international operator of pawn stores and technology-driven payment solutions. The Inside Merchant Growth Specialist is responsible for driving sales growth by managing merchant relationships and increasing funding activity.

Responsibilities

• Grow funded volume within assigned merchant portfolio (minimum $25K MoM)
• Increase merchant utilization, reactivation, and retention
• Build and maintain strong relationships with merchant partners
• Proactively identify and address performance or engagement gaps
• Coach merchants on sales strategies to increase financing adoption
• Monitor trends and intervene to sustain production growth
• Execute 65–75 daily outbound calls to drive engagement
• Maintain accurate CRM tracking and manage a prioritized pipeline

Skills

• Proven Sales Experience: At least one year of inside sales or phone sales experience—you must know how to pick up the phone, engage, and close the deal
• Consistence is a must: We are looking for business professionals with a consistent work history, verifiable on their resume
• Ability to perform basic math calculations proficiently
• Ability to multi-task in a fast-paced environment
• Computer literate and able to operate common office machines
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Bilingual applicants are strongly encouraged to apply!

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