Note: The job is a remote job and is open to candidates in USA. Hexaware Technologies is a dynamic IT organization dedicated to delivering innovative solutions globally. They are seeking an experienced Delivery Manager with a strong DevOps background to lead enterprise DevOps platform managed services, focusing on service delivery, governance, and platform modernization.

Responsibilities

• Own service delivery, SLAs/SLOs, incident, problem, and change management (ITIL)
• Ensure reliability, availability, capacity planning, DR, and platform governance
• Lead DevOps platform modernization, upgrades, migrations, and automation initiatives
• Drive CI/CD, IaC, containerization, observability, DevSecOps, and release governance best practices
• Manage security, compliance, audit readiness, and risk controls
• Partner with business, engineering, security, and vendor teams
• Track DORA metrics, MTTR, adoption, and service performance KPIs

Skills

• 10+ years of IT experience
• 5+ years in DevOps/Platform Engineering
• 3–5+ years in service delivery, engagement, or managed services leadership
• Strong expertise in CI/CD, SCM, IaC, Kubernetes, cloud platforms, observability, and ITSM
• Experience with tools such as GitHub, GitLab, Jenkins, Azure DevOps, Terraform, Ansible, Kubernetes, Artifactory, Vault, SonarQube, Splunk, Datadog, ServiceNow, and AWS/Azure/GCP
• Excellent stakeholder management and executive communication skills
• ITIL Foundation or equivalent experience
• Certifications: AWS Architect, CKA/CKAD, Terraform Associate, PMP/PRINCE2, SAFe, ITIL Intermediate
• Experience consolidating/modernizing toolchains and leading platform migrations at scale
• Demonstrated FinOps practices and license optimization in platform contexts
• Experience with developer portals and golden path enablement
• Background in data-driven reporting (e.g., building KPI dashboards)

Benefits

• Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile.
• We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
• We are always interested in, and want to support, the professional and personal you.
• We offer a wide array of programs to help expand skills and supercharge careers.

Company Overview

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