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[Remote] Information Systems Analyst

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. DataServ is a company that specializes in modernizing the Accounts Payable function for Finance organizations through innovative SaaS solutions. They are seeking an Information Systems Analyst I to provide technical support, diagnose and resolve issues, and assist in system maintenance and upgrades.

Responsibilities

  • Monitoring, diagnosing, resolving technical problems and providing technical support to the company and clients
  • Identifies, researches, and resolves technical problems for clients
  • Prevents problem escalation and takes care to test, document, track and monitor the problem to ensure a timely resolution
  • Participates in planning and executing routine system maintenance and upgrades
  • General management of the IT infrastructure

Skills

  • Associate's Degree in Information Systems or technical school equivalent required
  • Minimum 1-3 years' experience in the field or in a related area
  • Must have knowledge of concepts, practices and procedures in technology software system support, infrastructure and hardware
  • Ability to communicate in technical and non-technical terms depending on audience

Benefits

  • Competitive Compensation package
  • Remote working environment
  • Flexible PTO (including 9 holidays)
  • 401(k) plan with employer matching
  • Great health benefits with multiple plan options
  • Advancement opportunities based on results, not politics.

Company Overview

  • SaaS ECM provider of Accounts Payable, Accounts Receivable, and HR automation It was founded in 1994, and is headquartered in St Louis, Missouri, USA, with a workforce of 51-200 employees. Its website is https://www.dataserv.com.
  • Company H1B Sponsorship

  • DataServ has a track record of offering H1B sponsorships, with 2 in 2026, 9 in 2025, 18 in 2024, 19 in 2023, 39 in 2022, 18 in 2021, 57 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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