Note: The job is a remote job and is open to candidates in USA. Greenway Collins is a fast-growing legal technology company hiring an Immigration Case Manager into its customer-facing immigration operations team. The role involves managing a live book of immigration cases, coordinating with attorneys and clients, and ensuring clear communication throughout the immigration process.

Responsibilities

• Manage a live book of immigration cases, working directly with employers and individual visa beneficiaries
• Coordinate with attorneys and drafting specialists, prioritise urgent matters, and ensure customers are informed about their cases
• Handle written customer communication, internal coordination, and disciplined follow-up

Skills

• Immigration case management experience
• Global mobility experience
• Immigration paralegal experience
• Immigration legal operations experience
• Experience managing a live book of immigration cases
• Experience coordinating with attorneys and drafting specialists
• Strong written customer communication skills
• Ability to manage high case volume
• Ability to prioritise urgent matters
• Highly organised and detail-oriented
• Calm under pressure
• Ability to manage multiple moving parts
• Experience with O-1, EB-1, H-1B or other employment-based visa processes
• 3 to 7 years' relevant experience
• Experience in employment-based visa work at an immigration firm
• Experience in immigration-focused legal tech
• Experience in smaller immigration firms handling matters end to end
• Experience in immigration drafting/specialist roles
• Interest in improving immigration workflows

Company Overview