Note: The job is a remote job and is open to candidates in USA. Lakeshore Talent is seeking a senior-level People Operations Business Partner to serve as a trusted advisor to leaders and employees across the organization. This role focuses on performance management and manager coaching, alongside handling employee relations matters with sound judgment and compliance.

Responsibilities

• Advise leaders on employee relations matters including performance concerns, workplace conflict, attendance, and policy interpretation
• Coach managers on feedback delivery, documentation, corrective action, and difficult employee conversations
• Support performance improvement plans, disciplinary actions, severance conversations, and organizational changes
• Conduct objective workplace investigations and recommend appropriate resolutions
• Partner with Leave and Accommodations teams on cases involving overlapping employee relations considerations
• Conduct exit interviews, identify trends, and provide recommendations to improve employee experience and retention
• Maintain accurate case documentation and analyze trends using HR case management and HRIS systems

Skills

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field required
• 3 to 5 years of progressive Human Resources experience, including at least 3 years focused on Employee Relations
• Experience supporting performance management, corrective actions, workplace conflict resolution, and employee investigations
• Strong understanding of employment law fundamentals and multi-state compliance
• Excellent judgment, documentation skills, and ability to apply policies consistently
• Strong communication and coaching skills with the ability to influence leaders at all levels
• Experience with HR Acuity, Workday, and Google Workspace

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