Note: The job is a remote job and is open to candidates in USA. Transform9 is a company that builds AI agents for physician practices to streamline patient call management. The Full-Stack Engineer will design and develop applications that enable healthcare front office staff to configure and manage voice agents effectively.

Responsibilities

• Design and build full-stack provisioning applications used by Transform9's direct customers to configure and deploy voice agents
• Own the end-to-end user experience for non-technical operators — making complex agent configuration simple, fast, and reliable
• Build scalable backend services that interface with the Core Platform to provision, update, and manage voice agents
• Develop production-grade software that meets HIPAA and healthcare security standards
• Participate in code review and contribute to engineering standards
• Debug production issues and own features through their full lifecycle — design, build, test, deploy, monitor
• Collaborate with Customer Success and Product to understand operator workflows and translate them into great UX

Skills

• 8+ years building production full-stack applications
• Strong proficiency across frontend (React or equivalent) and backend (Python, TypeScript, or equivalent)
• Experience building operator-facing or admin tooling for SaaS products
• Comfort working across the stack — from UI to API to data layer
• Strong UX instincts with an ability to design for non-technical end users
• Solid understanding of RESTful APIs, authentication, and systems integration
• Comfort with rapid iteration and ambiguity in a fast-moving environment
• Experience with configuration management, workflow builders, or multi-tenant SaaS platforms
• HIPAA-regulated or compliance-heavy environment experience
• Voice/telephony, LLM, or conversational AI product experience
• Background building tools used by healthcare operations or IT teams

Benefits

• Top-tier health coverage: medical, dental & vision
• 401(k)
• Paid time off + holidays, and paid parental leave

Company Overview

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