Note: The job is a remote job and is open to candidates in USA. The University of Miami is seeking a Full-Time Epic Analyst - Resolute Billing to join their IT Department. This role involves collaborating with stakeholders and end-users to optimize the application’s configuration and providing day-to-day application support and resolving issues.

Responsibilities

• Serves as a support contact for application end‐users. Identifies issues and works to resolve them
• Designs, develops, implements, and maintains the application
• Supports all phases of testing and document workflow design
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly
• Collaborates with trainers on application changes and new features to develop documentation and training strategies
• Assists with analyzing the impact of information technology in clinical work processes
• Participates in on-call rotations and support
• Attends and participates in applicable committees
• Maintains regular communication with team members and participates in weekly project team meetings
• Reviews the status of projects and issues on an ongoing basis with leadership
• Becomes knowledgeable about UHealth’s policies, procedures, and business operations
• Adheres to University and unit-level policies and procedures and safeguards University assets
• Providing oversight and leadership to Associate Epic Analysts on the team
• Implementing, building, and modifying the application
• Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
• Providing day-to-day application support and resolving application issues
• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings

Skills

• Bachelor's degree in relevant field
• Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization
• Epic certification in relevant field required
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Ability to recognize, analyze, and solve a variety of problems
• Ability to lead, motivate, develop and train others
• Proficiency in computer software (i.e. Microsoft Office)
• Commitment to the University's core values
• Understanding of duplicate patient management processes preferred

Benefits

• Competitive salaries
• A comprehensive benefits package including medical, dental, tuition remission and more

Company Overview

• At UM you'll join a diverse and energized academic community. It was founded in 1925, and is headquartered in Coral Gables, fl, US, with a workforce of 5001-10000 employees. Its website is http://miami.edu.

Company H1B Sponsorship

• University of Miami has a track record of offering H1B sponsorships, with 27 in 2026, 207 in 2025, 151 in 2024, 149 in 2023, 121 in 2022, 95 in 2021, 114 in 2020. Please note that this does not guarantee sponsorship for this specific role.

Apply To This Job