Note: The job is a remote job and is open to candidates in USA. Prosperity Home Mortgage, LLC is focused on providing innovative mortgage solutions, and they are seeking an Enterprise Governance & Operations Program Manager. This role is designed to advance governance, risk mitigation, and operational maturity initiatives across the organization while collaborating with various departments to improve processes and drive organizational follow-through.

Responsibilities

• Coordinate and support governance, compliance, legal, operational resiliency, audit, and risk mitigation initiatives
• Assist in organizing and advancing remediation efforts arising from audits, assessments, operational reviews, or identified risks
• Support policy implementation, documentation efforts, governance workflows, and operational control improvements
• Help ensure governance-oriented initiatives receive appropriate visibility, coordination, and follow-through
• Partner with business leaders and operational teams to research issues, identify root causes, and assist in developing practical solutions
• Coordinate initiatives that span multiple departments and require strong organization and stakeholder management
• Assist with operational process improvement efforts and organizational efficiency initiatives
• Support the development of reporting, tracking, documentation, and executive summaries related to projects and operational activities
• Conduct research and analysis related to operational, vendor, compliance, technology, process, or organizational challenges
• Organize information from multiple stakeholders into actionable recommendations and structured work efforts
• Help identify process gaps, inefficiencies, operational risks, and opportunities for improvement
• Assist leadership teams in driving projects from concept through implementation and operationalization
• Increase execution capacity for leadership teams by helping coordinate initiatives, organize information, track progress, and facilitate follow-through
• Help maximize the effectiveness and output of operational and support teams by reducing administrative and coordination burdens on senior leaders and specialists
• Assist with prioritization, communication, and alignment across multiple concurrent initiatives

Skills

• Strong organizational, analytical, and problem-solving skills
• Ability to manage multiple priorities and operate effectively in ambiguous or evolving environments
• Excellent written and verbal communication skills
• Strong interpersonal skills with the ability to work across technical, operational, and executive teams
• Ability to independently research issues, synthesize information, and drive initiatives forward
• Demonstrated attention to detail while maintaining awareness of broader organizational objectives
• Comfortable handling sensitive or confidential information with professionalism and discretion
• Experience supporting cross-functional projects, operational initiatives, governance efforts, PMO activities, compliance initiatives, legal operations, or process improvement efforts
• Familiarity with operational workflows, risk management concepts, or organizational governance practices
• Experience working in regulated or operationally complex environments is preferred

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