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[Remote] Enterprise Account Executive

Remote · New Zealand Full-time

Note: The job is a remote job and is open to candidates in USA. Medallia is the pioneer and market leader in Experience Management, offering an award-winning SaaS platform. They are seeking an Enterprise Account Executive to drive sustainable revenue growth by connecting large organizations with innovative customer experience solutions and building strategic relationships with global enterprise clients.

Responsibilities

  • Research target accounts and develop prospecting campaigns
  • Dive deep in understanding their business and the potential for business alignment
  • Go high-and-wide within enterprise organizations to understand the full scope of opportunity
  • Lead entire sales cycle from initial opportunity creation to finalizing opportunity outcome. This includes prospecting campaigns, driving the discovery process at meetings with both prospects and clients, forecasting, selling with Value Framework, and ultimately closing the deal
  • Engage with sales ecosystem and Medallia Partners in support of sales opportunities
  • Participate in internal team meetings to collaborate with supporting ecosystem on opportunities, resolve customer issues, share best practices, and work with cross functional teams

Skills

  • 4+ years of end-to-end sales experience selling software, SaaS, or a similar technical solution is required
  • An outstanding track record of meeting and exceeding revenue targets in direct sales and/or sales development (SDR/BDR)
  • Proven top performer in a quota-carrying sales role
  • Training in 'solution', 'customer-centric' or 'challenger' selling
  • Demonstrated experience creating opportunities within large or strategic accounts
  • Demonstrated experience identifying key decision makers and building relationships and champions
  • Intellectual curiosity & growth mindset
  • Understanding of customer and employee experience management

Benefits

  • Commission eligible
  • Medical
  • Dental
  • Vision
  • 401(k)
  • Short term and long term disability
  • Life and AD&D insurance
  • Statutory leaves
  • Paid parental leave
  • Paid holidays

Company Overview

  • Medallia provides SaaS platform focused on customer experience management. It is a sub-organization of Thoma Bravo. It was founded in 2001, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.medallia.com.
  • Company H1B Sponsorship

  • Medallia has a track record of offering H1B sponsorships, with 3 in 2026, 17 in 2025, 22 in 2024, 43 in 2023, 57 in 2022, 48 in 2021, 55 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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