Note: The job is a remote job and is open to candidates in USA. BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. They are seeking an EHR Application II Analyst responsible for configuring, modifying, testing, and maintaining Epic and other Clinical applications while providing second-tier support to end users.

Responsibilities

• Designs, verifies, documents, amends and refactors complex software configurations for deployment. Contributes to the selection of the software configuration methods, tools and techniques. Applies agreed standards and tools, to achieve well-engineered outcomes. Participates in reviews of own work and leads reviews of colleagues' work
• Investigates and resolves issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks
• Develops and executes test plans and test cases. Collaborates across parties involved in product, systems or service design and development to enable comprehensive test coverage. Analyses and reports on test activities, results, issues and risks, including the work of others
• Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Selects appropriate tools and techniques to evaluate user experiences of systems, products, services or devices
• Ensures that incidents are handled according to agreed procedures.Prioritizes and diagnoses incidents. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents.Documents and closes resolved incidents.Contributes to testing and improving incident management procedures
• May be part of an after-hours on-call rotation

Skills

• Professional Billing certified
• Design/build/testing experience in an Epic analyst capacity
• Familiarity working with core business office functions such as insurance follow-up, customer service and self-pay follow-up, financial assistance, credits and refund processing, or payment posting and cash reconciliation
• High School Diploma or GED
• 2-5 years of experience
• No supervisor experience
• Epic or applicable certifications will be required within 6 months of hire
• Bachelor's Degree
• 5-10 years of experience

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insuranceu2022 paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

Company Overview

• As one of the largest nonprofit health care integrated delivery organizations in the country, we are committed to improving the health and well-being of the people and communities we serve through leadership, education, innovation and excellence in medicine. It was founded in undefined, and is headquartered in St Louis, Missouri, US, with a workforce of 10001+ employees. Its website is https://www.bjc.org/.