Note: The job is a remote job and is open to candidates in USA. Verbit.ai is a leading provider of AI-driven solutions for audio and video content, serving high-end customers across various markets. They are seeking a Director of Sales Operations to drive revenue growth and enhance global sales team productivity through process optimization, technology management, and analytics. The role involves overseeing CRM systems, forecasting, and collaborating with sales leadership to implement strategic initiatives.

Responsibilities

• Analyze and enhance the end-to-end sales process to improve speed, efficiency, and scalability (This includes defining and implementing a renewal process)
• Oversee the sales tech stack (e.g., Salesforce), ensuring data integrity, system adoption, and integration of new tools
• Develop dashboards to track key performance indicators (KPIs), sales metrics, and rep performance, providing actionable insights for leadership
• Own the sales forecasting process, territory planning and, in partnership with finance, quota setting and commission structure
• Collaborate with marketing and sales leadership on sales onboarding, training, lead management and sales compensation plans. This includes overall management of the annual sales conference
• Organize, guide, and support employees to achieve shared goals efficiently. Mentor for professional growth

Skills

• Demonstrated progressive experience in sales operations, sales analysis, or CRM management
• Deep proficiency in Salesforce.com or similar CRM systems and data visualization tools
• Experience leveraging modern tools and automation, with a strong orientation toward AI-driven workflows and efficiency
• Strong ability to interpret complex data, identify trends, and develop strategic, data-driven recommendations
• Excellent project management, communication, and cross-functional leadership skills
• Bachelor's degree in business, marketing, or related field
• Experience with subscription management or renewal processes
• Customer success experience

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