Note: The job is a remote job and is open to candidates in USA. Diebold Nixdorf is a global company that specializes in delivering personalized, secure consumer experiences through innovative technology. They are seeking a Director of Order Management & Billing Operations who will be responsible for the daily execution and oversight of global order entry and billing processes, ensuring compliance and efficiency across regions.

Responsibilities

• Owns daily execution of global order entry and billing operations
• Serves as primary SME for order‑to‑invoice processes, policies, and systems
• Ensures alignment with accounting policy, revenue recognition, contracts, and pricing
• Owns OTC controls and SOX compliance for the order entry and billing tower
• Acts as first line of defense for operational and control risks
• Partners day‑to‑day with Transformation Lead to design and deploy process, system, automation, and AI improvements
• Acts as operational owner for ERP, billing, and interface implementations
• Champions automation and AI, including intelligent order validation and billing anomaly detection
• Leads global teams, including shared services
• Translates GDL strategy into measurable execution outcomes

Skills

• Bachelor's degree in Accounting, Finance, or related field
• 10+ years in OTC, Billing, Accounting
• Strong internal controls and SOX experience
• Hands‑on leadership in global operations and system implementations
• CPA preferred
• Public accounting and/or audit background
• Shared services experience
• AI and automation experience in OTC

Company Overview