Note: The job is a remote job and is open to candidates in USA. The School of Leadership, Afghanistan (SOLA) is an Afghan-led boarding school dedicated to educating Afghan girls. The Director of Programs & Operations serves as a strategic partner to the Co-Founder, leading the execution of SOLAx's initiatives and ensuring that organizational priorities are translated into action and results.

Responsibilities

• Partner with the Co-Founder to advance SOLAx's strategic priorities and organizational goals
• Lead and coordinate cross-functional initiatives across teams, vendors, and external partners
• Develop systems, processes, and reporting structures that improve organizational effectiveness and accountability
• Monitor progress against organizational goals and ensure timely execution of key initiatives
• Manage special projects and emerging priorities as organizational needs evolve
• Work closely with the Curriculum Team to ensure courses remain current, relevant, and responsive to learner needs
• Support Outreach and Communications teams to increase learner enrollment, engagement, and completion
• Monitor learner growth and engagement metrics and identify opportunities to expand reach and impact
• Lead operational coordination of SOLAx's transition to a new technology platform and infrastructure
• Manage relationships with technology vendors and implementation partners
• Partner with technology vendors and the Curriculum Team to improve the learner experience, strengthen platform capabilities, and ensure technology supports educational goals
• Coordinate ongoing product enhancements based on learner needs and organizational priorities
• Design, launch, and oversee SOLAx's volunteer learner support program
• Lead volunteer recruitment, onboarding, training, and deployment
• Establish systems and processes that ensure high-quality learner support and volunteer engagement
• Work closely with the Curriculum Team and technology vendors to design and implement learner assessments and systems for measuring learning outcomes
• Partner with technology vendors to develop systems and dashboards that track learner engagement, course completion, and educational impact
• Prepare impact reports and insights for leadership, donors, and partners
• Lead efforts to position SOLAx for accreditation by coordinating research, documentation, policies, and quality assurance processes
• Partner with the Development and Communications teams to prepare donor reports, impact updates, support grant reporting efforts, and other external communications
• Work with the Co-Founder to prepare materials for board meetings, strategic reviews, and organizational reporting
• Ensure accurate collection, analysis, and presentation of program and learner data
• Supervise and support the Operations Associate
• Foster collaboration, accountability, and effective communication across teams and partners

Skills

• Bachelor's degree or equivalent experience
• 4–7 years of experience in program management, operations, education, nonprofit leadership, international development, consulting, or a related field
• Strong project management and organizational skills
• Experience coordinating complex, cross-functional initiatives
• Excellent written, verbal, and interpersonal communication skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced, mission-driven environment
• Experience in education, EdTech, international development, or nonprofit organizations
• Experience working with digital learning programs or online education initiatives
• Experience with monitoring, evaluation, learning, or impact measurement
• Experience managing vendors, consultants, or external partners
• Familiarity with accreditation, educational quality standards, or quality assurance processes
• Experience recruiting, training, or managing volunteers

Benefits

• A competitive compensation and benefits package.
• Flexible working location and hours.
• The opportunity to be part of a mission that can change the world.
• An open and flexible work culture where your voice will be heard and where you can have a big impact.

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