Note: The job is a remote job and is open to candidates in USA. International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. They are seeking a Director of Operations, Global Technology to serve as a strategic and operational leader responsible for translating organizational priorities into clear execution across the Data & Technology function.

Responsibilities

• Translate high-level priorities into clear, actionable work that teams can execute
• Help leadership define and maintain a focused set of current priorities
• Ensure work is appropriately sequenced based on impact, capacity, and dependencies
• Reduce ambiguity by clarifying scope, expected outcomes, and ownership of initiatives
• Establish and lead regular planning and review rhythms that keep work moving forward
• Create clarity around how work is planned, tracked, and adjusted over time
• Ensure teams have a consistent understanding of timelines, expectations, and progress
• Identify where work is slowing down and take action to resolve issues quickly
• Serve as a connector across teams, helping align priorities and execution
• Facilitate conversations that resolve competing demands and clarify direction
• Surface and help resolve conflicts or confusion between teams early
• Ensure that work across functions feels coordinated rather than fragmented
• Provide leadership with clear, concise views of progress, risks, and key decisions needed
• Help structure complex topics into actionable choices and next steps
• Ensure leaders have the information they need to make timely decisions
• Track key themes and recurring challenges, bringing forward insights for improvement
• Stay close to critical initiatives to ensure progress is maintained
• Proactively identify risks, blockers, and delays and drive resolution
• Reinforce accountability for delivery while supporting teams in overcoming challenges
• Help teams stay focused on outcomes rather than activity alone
• Identify patterns that slow down work or create confusion across teams
• Introduce practical improvements to how work is planned, coordinated, and delivered
• Support teams in strengthening their ability to execute effectively
• Foster a culture of clarity, ownership, and follow-through; and
• Participation in IJM’s community of spiritual formation

Skills

• MBA or master's in project management, or any equivalent combination of education, experience, and certification
• 15+ years professional work experience
• 10+ years of experience leading technology delivery, programs, or transformation initiatives
• Track record of working across business and technical teams to drive results
• Experience in or strong affinity for mission-driven, nonprofit, or public sector organizations
• Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building
• Self-starter with strong initiative
• Disciplined with priorities
• Strong interpersonal skills and self-awareness
• Exceptional verbal and written communication
• Flexible, collaborative and eager to support others
• Effective team player who fosters collaborative environment
• Adept at creative problem solving
• Exceptional clarity of thought and communication
• Strong ability to structure ambiguity into actionable plans
• Influences and builds alignment
• Highly disciplined, detail-oriented, and outcome-focused
• Collaborative, service-oriented leadership style

Benefits

• Comprehensive Medical/Dental/Vision benefits
• Monthly commuter and parking benefits in the DC metro area
• Retirement benefit options
• Paid leave starting at 23 days
• 12 holidays (plus early release the day prior)
• Daily, quarterly, and annual community spiritual formation
• Robust staff care resources

Company Overview