Note: The job is a remote job and is open to candidates in USA. Insight Therapy Solutions is a rapidly growing behavioral healthcare organization serving patients across multiple states. They are seeking a Director of Operations to lead the operational foundation for growth, ensuring effective execution while allowing executive leadership to focus on strategic initiatives. The role involves overseeing day-to-day operations, driving accountability, and supporting acquisition integrations and expansion initiatives.

Responsibilities

• Oversee day-to-day operations across non-clinical departments
• Identify operational risks and remove obstacles before they escalate
• Serve as the primary escalation point for operational issues
• Drive accountability across department leaders
• Monitor KPIs, commitments, and organizational priorities
• Ensure cross-functional initiatives remain on track
• Support acquisition integrations and expansion initiatives
• Coordinate major operational, technology, and process improvement projects
• Partner with leadership to implement scalable systems and workflows
• Maintain operational dashboards and performance metrics
• Provide concise updates, insights, and recommendations to leadership

Skills

• 5+ years of experience in operations leadership, healthcare operations, business operations, or related roles
• Experience supporting U.S.-based healthcare organizations
• Strong experience managing KPIs, performance, and cross-functional initiatives
• Excellent written and verbal English communication skills
• Proven ability to influence, align, and hold teams accountable
• Strong systems-thinking and process improvement skills
• Behavioral health experience
• Multi-state healthcare operations experience
• Acquisition integration experience
• EHR or healthcare software implementation experience
• Experience supporting founders or high-growth organizations
• PMP, MBA, or equivalent leadership experience

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