Note: The job is a remote job and is open to candidates in USA. Krystal Biotech, Inc. is a company focused on the discovery and commercialization of genetic medicines. They are seeking a strategic and hands-on Director of Commercial Data & Analytics to lead analytics strategy, partnering with various departments to translate business strategy into performance metrics and insights.

Responsibilities

• Serve as the commercial analytics lead, translating business strategy into measurable indicators and performance dashboards across Sales, Market Access, and Patient Services
• Compile, analyze, and synthesize diverse data sources to generate cohesive, executive-level insights and narratives
• Monitor execution metrics and proactively identify trends, risks, and opportunities across the commercial organization
• Partner cross-functionally with Commercial Leadership, Finance, Market Access, Patient Services, and other key stakeholders to ensure alignment between strategy, performance measurement, and execution
• Collaborate with Finance to support forecasting processes by providing commercial insights and contextual interpretation of performance drivers; while not directly owning forecasting, ensure alignment between field execution and forecast assumptions
• Develop and refine commercial reporting frameworks to improve clarity, efficiency, and strategic decision-making
• Analyze patient services and patient journey data to provide insights that optimize access, pull-through, and overall patient experience
• Establish data governance standards and best practices to ensure data integrity and consistency across commercial functions
• Support launch readiness and post-launch performance tracking for rare disease products
• Present insights and strategic recommendations to senior leadership in a clear and compelling manner
• Identify opportunities to streamline analytics processes while maximizing impact within a lean operating structure
• Perform other duties as assigned

Skills

• Bachelor's degree required; advanced degree (MBA, MS, or similar) highly preferred
• 10+ years of progressive experience in commercial analytics, commercial operations, or business analytics within biotechnology or pharmaceutical organizations
• Rare disease commercial experience required
• Demonstrated experience working cross-functionally in a high-growth biotech or specialty pharmaceutical environment
• Adaptable; capable of managing priorities in a dynamic and rapidly changing business environment
• Experience supporting commercial launch activities and post-launch optimization phase, strongly preferred
• Experience working closely with Finance on forecasting inputs and performance analytics preferred
• Experience analyzing patient services data and patient access metrics is a plus

Company Overview

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