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[Remote] Digital Renewal Sales Representative

Remote · South Korea Full-time

Note: The job is a remote job and is open to candidates in USA. Autodesk is a company that helps innovators turn their ideas into reality through software solutions. They are seeking a Digital Renewal Sales Representative who will be responsible for managing high volume renewal cycles, optimizing workflows, and ensuring strong customer retention through advanced negotiation and communication activities.

Responsibilities

  • Renewal Management
  • Execute end to end renewal motions independently, streamlining workflows and reducing manual effort
  • Territory Coverage
  • Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential
  • Close Renewals
  • Defend the current customer base by accurately and independently executing renewals
  • Sales Expansion
  • Drive and close seat expansions at renewal using standard playbooks with minimal supervision
  • Auto Renewal Management
  • Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled
  • CRM Hygiene & Forecasting
  • Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts
  • Organizational & Time Management: Handles high volume renewal cycles efficiently and independently
  • Customer First Mindset: Proactively identifies customer needs and improves retention outcomes
  • Advanced Communication: Applies creative approaches to secure renewals with minimal guidance
  • Advanced Negotiation: Uses creative techniques to reach renewal agreements
  • CRM Optimization: Automates workflows, analyzes CRM data, and enhances operational efficiency
  • Expansion Qualification: Partner with Account Representatives to initiate larger cross sell or expansion motions
  • Partner Engagement: Provide light touch support for partner owned accounts with minimal guidance
  • Insights & Reporting: Share churn indicators, renewal blockers, and upsell signals across teams
  • Feedback Loop: Offer insights on packaging and product improvements based on customer patterns

Skills

  • 2+ years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments
  • Demonstrated ability to independently execute high volume renewals
  • Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows
  • Proven communication and negotiation skills with the ability to influence customer decisions
  • Ability to work autonomously, multitask, and prioritize across a large territory
  • Experience with subscription or recurring revenue business models
  • Background in data driven churn analysis or customer retention strategies
  • Familiarity with partner led sales motions or channel ecosystems
  • Experience forecasting renewal revenue or using dashboards to track pipeline health
  • Demonstrated ability to collaborate across sales, operations, and partner teams
  • Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
  • Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations
  • Normally receives little instruction on daily work, general instructions on newly introduced assignments

Benefits

  • Annual cash bonuses
  • Commissions for sales roles
  • Stock grants
  • A comprehensive benefits package

Company Overview

  • Autodesk develops 3D design software for use in the architecture, engineering, construction, and media industries. It was founded in 1982, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.autodesk.com.
  • Company H1B Sponsorship

  • Autodesk has a track record of offering H1B sponsorships, with 34 in 2026, 233 in 2025, 243 in 2024, 269 in 2023, 359 in 2022, 298 in 2021, 260 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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