Note: The job is a remote job and is open to candidates in USA. EPAM Systems is a major technology company specializing in infrastructure supporting AI research, and they are seeking a DevOps Engineer to help maintain production Kubernetes-based systems. The role focuses on site reliability engineering, observability, and SQL production support duties, ensuring system reliability and performance across an Azure Stack environment.

Responsibilities

• Design, maintain and progressively improve observability solutions, including dashboards and visual reports built with Grafana or comparable monitoring tools
• Set up, implement and oversee metrics, SLIs, SLOs and alerting approaches to guarantee reliability and transparency across production systems
• Deliver business-hours operational support for Kubernetes-based production environments, involving initial troubleshooting, log review and metric-based investigations
• Assist with SQL-based systems as part of production operations, contributing to issue examination and performance diagnostics
• Examine incidents and system behavior to pinpoint root causes, take part in post-incident reviews and suggest enhancements for monitoring and reliability practices
• Work hand in hand with engineering, platform and research teams to raise observability standards, refine operational processes and strengthen overall system stability
• Add to documentation, knowledge-sharing activities and ongoing improvement initiatives within the team

Skills

• At least 2 years of relevant hands-on professional experience
• Demonstrated track record in Site Reliability Engineering (SRE), DevOps, Production Support or equivalent roles working with production systems
• Practical exposure to observability and monitoring stacks including Grafana, Prometheus, Elastic Stack, Datadog or similar tools
• Strong command of Linux systems, supported by solid troubleshooting and log analysis capabilities
• Working experience supporting Kubernetes-based environments in production settings
• Background in delivering SQL production support, including query troubleshooting and basic performance diagnostics
• Confident scripting skills in Python, Bash or similar languages for automation and day-to-day operational activities
• Capability to investigate incidents, determine underlying causes and drive continuous improvement efforts
• Effective communication and teamwork skills for working successfully with distributed and cross-functional teams
• Proficient English communication skills, both spoken and written, at a B2+ level or higher
• Experience handling APIs and integration patterns to link services together and enable system interoperability
• Knowledge of databases, covering administration, tuning and production-level support activities
• Exposure to Infrastructure as Code development and maintenance for automating environment provisioning and configuration
• Practical experience using Microsoft Azure to manage cloud resources and run production workloads

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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