About the position We are hiring a Remote Operations Manager to drive performance, compliance, and accountability If you have managed dental locations before and understand how to run operations through systems, metrics, and people — this role is for you. You will manage offices remotely and be accountable for performance: You are not observing. You are accountable. You manage locations from one place You operate through systems, reports, and accountability You are responsible for results, not activity

Responsibilities

• Monitor office KPIs (production, schedule, attendance, performance)
• Enforce compliance with company processes and standards
• Hold the team accountable
• Identify underperformance and take corrective action
• Ensure schedule efficiency and patient flow
• Oversee chart audits and documentation compliance
• Work directly with leadership on performance reporting
• Drive consistency across multiple locations

Requirements

• Experience operation manager (KPI driven)
• Dental or healthcare operations experience
• Strong understanding of KPIs and performance metrics
• Experience holding managers accountable
• Comfortable enforcing standards and making decisions
• Highly organized and disciplined
• Able to manage performance remotely without direct supervision

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