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[Remote] Deduction Analyst

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. Pactiv Evergreen Inc. is a leading manufacturer of food, beverage, and specialty packaging. The Deduction Analyst will review customer deductions, audit claims, and communicate with customers to resolve issues efficiently.

Responsibilities

  • Review customer deductions and categorize to appropriate codes
  • Perform the audit of customer claims, ensuring the backup and authorization presented are acceptable and within departmental guidelines and Pactiv policy
  • Understand customer contracts and highlight if contract not in accordance with the one face policy
  • Proactively communicate information and provide resources to internal and external customers to resolve deductions in a timely manner
  • Identify all invalid customer claims, commence the recovery process and take preventative measures to eliminate future deductions
  • Report out exceptions and drive compliance
  • Identify opportunity to drive efficiencies
  • Verifies data accuracy ensuring that transactions are properly supported and in accordance with internal policies and SOX initiatives
  • Research, plan and assist in the implementation of changes
  • Assist in special projects as assigned

Skills

  • AS degree with an emphasis in finance or accounting or High School diploma with at least 2 years finance or customer service experience
  • Excellent knowledge of systems (SAP, Excel, Word), display strong team skills, excellent follow-up, telephone and verbal and written communication skills
  • Ability to multi-task, problem solve and prioritize to meet deadlines

Benefits

  • Medical, dental and vision insurance
  • A variety of other well-being resources focused on mental, physical and financial health
  • Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs
  • Facility level support of activities in the communities where our employees live and work
  • Skills development to advanced education programs
  • Training and development programs and courses are available through MyLearning
  • Company and industry training curricula
  • Support for formal education through the Tuition Reimbursement Program (Non-Union)
  • Learning Management System that supports and enhances employee skills at all levels of the organization

Company Overview

  • Pactiv Evergreen is Now a Part of Novolex It was founded in 1965, and is headquartered in Lake Forest, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.pactivevergreen.com.
  • Company H1B Sponsorship

  • Pactiv Evergreen Inc. has a track record of offering H1B sponsorships, with 2 in 2026, 10 in 2025, 6 in 2024, 6 in 2023, 10 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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