Note: The job is a remote job and is open to candidates in USA. H&R Block is seeking a Data Scientist to support analytics initiatives for the Small Business (SMB) organization. This role will work closely with the Data Science & Analytics team to develop data-driven insights that inform growth strategies and enhance operational efficiency.

Responsibilities

• Partner with DS&A teammates and SMB stakeholders to understand business questions and translate them into analytical approaches and deliverables
• Support end‑to‑end analytics and data science projects, including data extraction, cleaning, feature engineering, model development, and validation
• Build and analyze predictive and descriptive models to support initiatives such as client segmentation, customer behavior analysis, campaign performance measurement, and operational efficiency
• Conduct exploratory data analysis to identify trends, patterns, and opportunities within small business data
• Collaborate with product, marketing, and operational teams to design analytical solutions that align with business goals
• Translate analytical results into clear, actionable insights and communicate findings through presentations, dashboards, or written summaries
• Contribute to productionized analytics solutions by partnering with engineering or platform teams as needed
• Apply best practices in data quality, documentation, and reproducibility

Skills

• Bachelor's or Master's degree in Data Science, Statistics, Economics, Computer Science, or a related field
• 2–4 years of experience in data science, analytics, or a related analytical role
• Experience applying statistical analysis and machine learning techniques to real‑world business problems
• Strong foundation in data wrangling, exploratory analysis, and model development
• Proficiency in Python and/or R, along with SQL for data extraction and analysis
• Familiarity with common modeling approaches such as regression, classification, clustering, and experimentation
• Ability to communicate analytical concepts and results clearly to both technical and non‑technical audiences
• Demonstrated ability to collaborate effectively within cross‑functional teams
• Experience working with small business, financial, or customer‑level data
• Exposure to experimentation frameworks, A/B testing, or causal analysis
• Basic understanding of accounting, finance, or tax concepts
• Experience working in a cloud‑based data environment

Benefits

• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage
• Can participate in the H&R Block Retirement Savings Plan (401(k) Plan)
• The Employee Assistance Program
• (virtual) fitness center programs
• The associate discount program
• Are automatically enrolled in Business Travel Accident Insurance
• Receive Associate Tax Prep benefit

Company Overview

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