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[Remote] Data Analytics Associate

Remote · Finland Full-time

Note: The job is a remote job and is open to candidates in USA. eFlexervices is a premier BPO company with a 24-year track record of excellence, seeking a high-impact Data Analytics Associate. This role focuses on building and owning complex data architecture, integrating diverse SaaS data streams to empower data-driven decision-making across departments.

Responsibilities

  • Architect Scalable Systems: Design, build, and optimize robust data models (fact and dimension tables) within our central data warehouse (Snowflake) to integrate information from 8+ disparate sources
  • Expert SQL Modeling: Write and own complex, optimized SQL transformation logic using CTEs, window functions, and advanced joins across very large datasets to create curated, trusted data assets
  • Drive Multi-Source Integration: Lead the effort to stitch customer, revenue, and product usage identities across critical systems like Stripe, HubSpot, Salesforce, Salesloft, Dialpad, and Heap
  • Data Governance & Performance: Manage the performance and cost of our data warehouse (Snowflake), including designing aggregation layers and optimizing slow queries to ensure cost-efficiency and fast delivery
  • Empower Self-Service: Transform raw event-level data and CRM logs into intuitive, governed intermediate tables and presentation layers, enabling analysts and business stakeholders to confidently use data
  • Strategic Product Analytics: Model user behavior and adoption funnels, and you must have built product adoption models to provide deep insights into product-led growth and retention

Skills

  • Hands-on experience with Snowflake, with a proven ability to work with and optimize large datasets from various sources
  • Minimum of 2 years of daily, expert-level SQL usage for complex data modeling and transformation—using CTEs, window functions, and advanced joins—rather than just ad-hoc data pulling
  • Strong background in a B2B SaaS environment, understanding the unique metrics, and integrating and modeling complex multi-source data and event-tracking (e.g., Stripe, HubSpot, Salesforce, Heap, Amplitude)
  • Demonstrated ability to apply analytics engineering best practices to build and maintain clean, scalable data models using tools like dbt
  • Minimum of 2 years of industry experience, including the leadership mindset necessary to mentor others and set the stage for future data hiring
  • The ability to translate complex technical concepts into 'so what?' insights for non-technical audiences
  • You are comfortable working in a fast-paced environment and take the initiative to drive clarity and solutions where they don't yet exist
  • Experience with Stripe
  • Experience with HubSpot
  • Experience with Salesforce
  • Experience with product analytics tools (Heap, Amplitude, Mixpanel)
  • Experience with sales engagement tools (Salesloft, Outreach)

Benefits

  • Comprehensive HMO coverage
  • Optical reimbursements
  • Permanent work-from-home setup if you're outside Baguio City
  • Hybrid work model for those within Baguio
  • Flexible vacation and sick leave policies
  • Growth opportunities and career support

Company Overview

  • eFlexervices is a BPO company that provides technical support, marketing assistance, sales development, and operational assistance services. It was founded in 2001, and is headquartered in Burlingame, California, USA, with a workforce of 51-200 employees. Its website is https://www.eflexervices.com.
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