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[Remote] Customer Service Specialist

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. Family First Life, a top-performing partner of Globe Life, is seeking a Customer Service Specialist to help clients with benefit solutions and deliver exceptional service. This entry-level position offers opportunities for career growth and is designed for individuals looking to work in a supportive and positive environment.

Responsibilities

  • Provide outstanding customer service via phone, video, and email
  • Assist clients with benefits enrollment and account questions
  • Handle confidential information with professionalism
  • Resolve client issues and follow up promptly
  • Maintain accurate records and documentation

Skills

  • Excellent communication & listening skills
  • Self-motivated, adaptable, and reliable
  • Positive attitude and willingness to learn
  • Comfortable working in a remote environment

Benefits

  • Weekly pay + performance bonuses
  • Flexible schedule – work from home
  • Full training provided, no experience required
  • Career advancement opportunities
  • Team trips, contests, and events
  • Supportive and positive work environment

Company Overview

  • It was founded in undefined, and is headquartered in , with a workforce of 51-200 employees. Its website is https://www.mcquadeorganization.com/.
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