Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that focuses on delivering smarter customer experiences. As a Customer Service Representative, you will resolve escalated customer issues and ensure an exceptional experience through compassionate service and effective communication.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet connection (>25mbps). A hardwired connection to your home router is required
• A quiet, private place in your home where you can work without background noise

Benefits

• Paid time off (PTO)
• Wellness and healthcare benefits
• Tuition reimbursement
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Individualized coaching and thousands of free courses to support your growth

Company Overview