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[Remote] Customer Service Representative - Healthcare

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Global Talent Scouts is a staffing service that is seeking a Remote Customer Service Representative for Healthcare Enrollment. The role involves helping state healthcare beneficiaries understand their coverage options and assisting them with plan enrollment, requiring empathy and excellent service skills.

Responsibilities

  • Help state healthcare beneficiaries understand their coverage options and assist them with plan enrollment

Skills

  • PC: Windows Laptop/Desktop (Intel i5/Ryzen 5, 8+ GB RAM)
  • No MacBooks or Chromebooks
  • Screens: Dual monitors required
  • Internet: Wired Ethernet connection (min 25 Mbps down / 5 Mbps up)
  • No Wi-Fi/Hotspot
  • Gear: Wired USB headset (Gen 2+) & web camera
  • Workspace: Private, completely distraction-free workspace
  • Mandatory Training (100% Attendance Required)
  • Phase 1: July 13 – July 24, 2026 | Mon–Fri, 9:00 AM – 5:00 PM
  • Nesting: July 27 – July 31, 2026 | Mon–Fri, 9:00 AM – 5:00 PM
  • Note: No time off can be approved during training

Company Overview

  • Global Talent Scouts (acquired Platinum Plus Management) is a global staffing solution that delivers top talents that client companies can hire with confidence today for results now and in the future. It was founded in 2004, and is headquartered in Charlotte, NC, US, with a workforce of 11-50 employees. Its website is https://www.recruitgts.com.
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