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[Remote] Customer Marketing Data Science Specialist

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Superior Plus Propane is seeking a Customer Marketing Data Scientist who combines strong technical expertise with the ability to own business problems end-to-end. In this role, you will lead analytics initiatives, collaborate with various teams, and translate complex data insights into actionable strategies for marketing and customer engagement.

Responsibilities

  • End-to-End Analytics Ownership: Lead analytics initiatives from problem definition through to insight delivery and business adoption, ensuring outcomes; not just outputs
  • Business Collaboration & Influence: Partner with Marketing, BI, IS, and other teams to understand challenges, proactively identify opportunities, and shape decisions through data
  • Data Storytelling & Communication: Translate complex analysis into clear, actionable insights; present findings in a way that drives understanding and decision-making across all levels
  • Customer & Marketing Insights: Deliver analysis that informs segmentation, retention, campaign performance, and customer strategy
  • Test-and-Learn Approach: Design experiments, iterate quickly, and continuously improve impact through data-driven learning
  • Technical Execution: Work hands-on across the data lifecycle (data prep, modeling, analysis), applying advanced analytics and ML techniques to real business problems
  • Cross-Functional Delivery: Collaborate effectively across a geographically dispersed team, ensuring alignment, transparency, and progress

Skills

  • Bachelor's degree (or equivalent hands-on experience) in Data Science, Statistics, Computer Science, Marketing, Social Sciences, or a related field
  • 3+ years of experience in marketing, customer analytics, or data science in a business-facing role
  • Proven ability to own analytics projects end-to-end; from problem definition through to insight adoption and measurable business impact
  • Strong problem-solving skills with the ability to translate ambiguous business questions into structured analytical approaches
  • Proficiency in SAS, Python, R, and/or SQL, with experience working with large, complex datasets
  • Experience working with cloud and data platforms such as Azure and Databricks
  • Experience with data visualization and BI tools such as Power BI, Tableau, or Looker to communicate insights effectively
  • Experience applying predictive modeling, segmentation, experimentation, and/or marketing analytics techniques
  • Ability to connect technical outputs to clear business insights and strategic recommendations
  • Strong communication and storytelling skills; able to present complex ideas in a clear, concise, and actionable way for non-technical audiences
  • Comfortable partnering with and influencing stakeholders, with a proactive, curious, and outcome-driven mindset that balances hands-on execution with big-picture thinking
  • Certifications in analytics or AI/ML are an asset

Benefits

  • Eligible employees may earn performance-based incentives
  • Access to comprehensive benefits and retirement plans with matching contributions
  • Various flexible schedules to help you manage your personal and professional commitments effectively
  • Access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being
  • Many opportunities for training & career growth
  • 24/7 safety mindset that is showcased throughout every facet of the organization

Company Overview

  • Superior Plus Propane is an oil & energy company that offers portable energy products and services. It was founded in 1922, and is headquartered in Rochester, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.superiorpluspropane.com/.
  • Company H1B Sponsorship

  • Superior Plus Propane has a track record of offering H1B sponsorships, with 1 in 2024, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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