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[Remote] Customer Enrollment Client Consultant

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring motivated professionals to join their mission-driven, fully remote team. This entry-level role focuses on conducting virtual consultations with clients, helping them understand coverage options, and guiding them through the onboarding process while maintaining organized client records.

Responsibilities

  • Conduct scheduled virtual consultations with clients via Zoom
  • Help individuals and families understand available coverage options
  • Guide clients through the onboarding and enrollment process
  • Maintain accurate and organized digital client records
  • Deliver excellent customer service and ongoing follow-up support
  • Participate in weekly training sessions and mentorship programs
  • Build strong, long-term relationships with clients

Skills

  • Strong interpersonal and communication skills
  • Organized, self-motivated, and comfortable working independently
  • Confident using video conferencing platforms and digital tools
  • Passion for service-focused work and helping others
  • Applicants must be legally authorized to work in the United States
  • Reliable internet access
  • Windows-based laptop or PC with webcam capability
  • Customer service or client-facing experience is helpful but not required

Benefits

  • Fully remote work environment available throughout the United States
  • Flexible scheduling with autonomy over your workday
  • Pre-qualified client consultations provided
  • Paid training and licensing support
  • Leadership development and advancement opportunities
  • Performance recognition programs and incentives
  • A collaborative, mission-focused team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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