Note: The job is a remote job and is open to candidates in USA. Stones River Electric is seeking a Customer Care Representative to join their team. This position is responsible for assisting internal and external customers by providing service and billing information.

Responsibilities

• Incoming and Outgoing Phone calls
• Processing of customer service requests
• Updating customer portals
• Working with Stones River Service Coordinators and notifying customers of service dates
• Uploading documentation to customer portals as well as accounting/work order system
• Data entry

Skills

• Must be detail oriented
• Must have a working knowledge of Excel and Microsoft Office
• Must have at least 3 years of service customer care experience

Benefits

• Medical, dental & vision
• Life Insurance Benefit
• Paid Holidays
• Vacation
• 401K Match
• Sign-On/Referral Bonus after 90 days
• Excellent career advancement opportunities
• In-house training

Company Overview