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[Remote] Contracts Administrator/Billing Liaison

Remote · Peru Full-time

Note: The job is a remote job and is open to candidates in USA. HR HealthCare is seeking a Contracts Administrator who will be responsible for the interpretation, implementation, and ongoing management of payer contracts to ensure accurate billing and reimbursement. The role serves as a crucial link between Contracting, Billing, and IT systems, translating complex payer agreements into actionable system logic.

Responsibilities

  • Contract Interpretation & System Implementation
  • Analyze payer contracts, provider manuals, fee schedules, and policy bulletins to interpret reimbursement methodologies
  • Translate complex insurance contract language into system-ready billing logic and internal workflows
  • Implement and maintain price tables and reimbursement structures within Brightree and related systems
  • Ensure allowable amounts, HCPCS codes, modifiers, and billing rules align with current payer requirements to reduce denials and write-offs
  • Collaborate with Contracting to process updates and ensure timely system configuration changes
  • Revenue Integrity & Compliance
  • Monitor payer updates, provider bulletins, and regulatory changes impacting reimbursement
  • Maintain accuracy of billing configurations to support clean claim submission and proper payment
  • Partner with Billing and Medical Records teams to clarify requirements and improve documentation and billing practices
  • Support audits and compliance initiatives related to payer contracts and reimbursement processes
  • Portal & Access Administration
  • Serve as Insurance Portal Administrator, managing access, permissions, and security in compliance with HIPAA standards
  • Grant, revoke, and audit user access across multiple payer portals
  • Maintain a centralized database of payer portals, credentials, and user permissions
  • Act as an escalation point for portal access issues and user support
  • Ensure timely deactivation of terminated employee access and perform periodic access audits
  • Cross-Functional Collaboration
  • Work closely with Contracting, Billing, IT, and Revenue Cycle teams to ensure accurate execution of payer agreements
  • Develop and communicate clear work instructions derived from payer manuals and contract terms
  • Support onboarding and training of staff on payer-specific billing requirements and system processes

Skills

  • Associate's degree required
  • 3+ years of experience in healthcare billing, contracting, or revenue cycle operations
  • Proficiency in Brightree or similar billing platforms
  • Strong Excel and data analysis skills
  • Attention to detail and accuracy
  • Strong communication and documentation skills
  • Ability to work independently and cross-functionally
  • Organizational and problem-solving skills
  • Bachelor's degree preferred (Healthcare Administration, Business, or related field)
  • Experience working with payer contracts and reimbursement methodologies preferred
  • Experience with payer portals and systems (e.g., Inovalon)
  • Understanding of HCPCS codes, modifiers, and DME billing requirements
  • Experience translating provider manuals into operational workflows
  • Familiarity with reimbursement modeling and price table configuration

Company Overview

  • HR HealthCare is a professionally managed, family-owned company headquartered in York, PA, that specializes in the development, manufacture, and supply of healthcare products with integrated technology and support services to meet diverse healthcare needs. It was founded in 2008, and is headquartered in Carnegie, Pennsylvania, USA, with a workforce of 51-200 employees. Its website is http://www.hrpharma.com.
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