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[Remote] Content Manager

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. Terra is a digital marketing and creative agency seeking an experienced content writer and strategist to support a diverse set of client accounts. This role involves leading client conversations, developing content strategies, and producing high-quality writing across various digital channels.

Responsibilities

  • Lead client conversations to define goals, guide decision making, and present strategic recommendations with confidence
  • Own content strategy from concept through execution, ensuring alignment with business objectives, audience needs, brand voice, and regulatory considerations
  • Research audiences, industries, and competitive landscapes to inform both strategy and day to day writing
  • Write, edit, and refine content across formats, with a high bar for clarity, accuracy, and craft. Writing is a core part of this role
  • Take independent ownership of workstreams, delivering thoughtful, polished work that consistently meets or exceeds expectations
  • Partner closely with clients to gather input, align on messaging, and incorporate feedback across iterative review cycles
  • Create and evolve toolkits, templates, and guidelines that support consistent, scalable content delivery
  • Build trusted client relationships through proactive communication, sound judgment, and reliable follow through
  • Collaborate with AEO/SEO, paid media, design, and development partners to deliver cohesive, multichannel content campaigns
  • Spot opportunities to improve content quality, strengthen strategic alignment, and elevate how we work with clients

Skills

  • 7+ years of experience, including at a creative or digital agency, leading client-facing projects and crafting effective content strategies
  • Strong communicator who's confident presenting recommendations to senior stakeholders
  • Skilled writer and editor with a knack for producing polished, high-impact content across a wide range of formats like articles, webpages, emails, social, and display ads
  • Brings clarity, consistency, and creativity to every piece of content, ensuring alignment with brand voice, business goals, and audience needs
  • Collaborative, confident leader who excels at building relationships and working with cross-functional teams
  • Detail-oriented and highly organized
  • Skilled at managing time and establishing priorities while remaining flexible to adapt to shifting client demands
  • Skilled at creating presentation decks that clearly articulate strategic recommendations
  • Understanding of SEO, AEO, and GEO best practices for content, including keyword strategy, on-page optimization, and how content is evolving for AI-powered search
  • Enthusiastic about integrating AI tools into content workflows when appropriate, without sacrificing quality or editorial judgment
  • Familiar with UX writing principles and best practices
  • Comfortable working in Figma and collaborating with design teams
  • Excited to build content that performs on social media, including through A/B testing

Benefits

  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
  • 100% company funded health insurance, with dental and vision options
  • Paid parental leave
  • 401(k) plan to help save for your future
  • Permanent remote work option
  • Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
  • Monthly wellness stipend and quarterly employee appreciation gift
  • One-time reimbursement for work from home equipment
  • Monthly team bonding sessions
  • Pre-tax commuter benefits
  • The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day

Company Overview

  • We use the power of genuine human connection to create compelling marketing, execute complex projects, and drive results for brands across B2B and B2C industries. It was founded in 2013, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://teamthunderfoot.com.
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