Note: The job is a remote job and is open to candidates in USA. Humana is a leading healthcare services company, and they are seeking a Consultative Pharmacy Technician to support patient care through medication management and consultation. The role involves handling calls from patients, pharmacies, and providers, performing administrative tasks, and assisting with medication research under supervision.

Responsibilities

• Intake for all calls from patients, pharmacies and providers
• Perform basic administrative/clerical/operational/customer support/computational tasks
• Address questions related to specific assigned area and assist with medication research
• Evaluate calls that require consultation with a pharmacist
• Make outbound calls to patients to offer medication therapy management programs and schedule medication review sessions with consultative pharmacists

Skills

• You MUST reside in one of the following states: Ohio, Arizona, Texas, or Florida
• Must have an active Pharmacy Technician or Tech in Training license in the state you reside
• Technical Mail Order Pharmacy or Manufacturing experience
• Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
• Experience using multiple computer applications simultaneously and strong data entry skills
• You must also be available to work every 3rd Saturday 10:00am - 6:30pm EST with a day off during the week when it is your Saturday rotation
• PTCB or ExCPT Certified
• High School Diploma or GED
• Bilingual in English / Spanish with the ability to speak, read, and write in both languages without limitations or assistance

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

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