Note: The job is a remote job and is open to candidates in USA. Healthy Gamer is a company focused on modern mental health care that is inclusive and affordable. They are seeking a Coaching Product Manager to help scale their impactful coaching program by translating product strategy into executed experiences and driving key metrics for success.

Responsibilities

• Execute and operationalize the coaching product strategy across 1-on-1 Coaching, Group Coaching, and related offerings, in close partnership with the Coaching Director
• Bring the coaching product ecosystem to life: translating how coaching work alongside other HG products
• Track and report on key Product metrics: conversion rate, LTV, retention, extension rate, and engagement across coaching products
• Optimize the client experience to drive meaningful outcomes, from first touch through long-term coaching engagement
• Set clear product specifications and standards for coaching products to guide development, design, and data teams
• Translate coaching product strategy into clear, measurable PRDs and plans
• Analyze funnel data to identify UX friction and drop-off points, translate findings into actionable product improvements
• Partner with Marketing on positioning, launches, and user journey alignment, understanding where traffic comes from
• Surface and communicate cross-product tradeoffs between coaching, memberships, and platform priorities to inform strategic decisions
• Own weekly dashboards and monthly performance reporting for coaching products
• Collaborate with the other PM and program management to enable data-driven coaching experiences
• Stay close to the Healthy Gamer community; understand what clients need, what's confusing, and where the product is falling short
• Communicate progress and execution status clearly through regular updates and documentation

Skills

• Deeply data-driven: you use analytics to make decisions, identify problems, and validate solutions
• Proven conversion experience: You know how to move and convert people through a funnel and have the results to show for it
• Strong design sensibility: you know what good UX looks like, can create intuitive user flows, and ensure products feel easy to use
• You're AI-native: you use AI tools to accelerate your work, creating prototypes, writing specs, analyzing data, and building automations
• You communicate clearly and create visibility: your team always knows what you're working on and why
• Comfortable in fast, agile environments; you work well with dev teams and know how to ship iteratively
• Experience with care delivery, coaching, or two-sided marketplace products; you understand both the client and the coach side
• Experience working on mental health, wellness, or behavioral support products
• You've shipped products in a two-sided marketplace, managing both supply-side (coach/provider) and demand-side (client) dynamics
• Familiarity with HSA/FSA, insurance, or care reimbursement workflows

Company Overview